Premium-quality patienttransport support services,

We provide our services to patients who may or may not be liable for detention under the Mental Health Act.

Providing a timely response to court and custody to minimise distress and time spent in criminal justice settings for the patient.

Utilising our knowledge and expertise of forensic mental health care and MOJ restrictions and requirements we provide escorts for court appearances for the duration of proceedings if required.

Timely repatriation of patients from out of area beds to support mental health trusts achieve NHS England ambition of no out of area placements.

Supporting mental health trusts with patient flow by supporting with transport for inter ward transfers to manage capacity and demand.

Supporting mental health trusts with inter ward transfers for patients who may also require specialists services such as PICU, perinatal, medium secure services, high secure services, eating disorder support, deaf services, rehabilitation and long term placements.

We are able to support acuity of inpatient clinical teams by providing a timely response to transfer patients to acute hospitals who may require assessment and or treatment at Accident and Emergency or for planned hospital appointments.

We provide a discreet and dignified service to be able to support patients utilising an extended period of Section 17 leave who may have identified risks to self or others.

We support inpatient services, Approved Mental Health Practitioners and the Police service to return patients who may be absent without leave, and work with professionals for a joint approach to conveyance following execution of warrants under Section 135.

We provide a two-hour response time to acute hospital trusts within the West Midlands to safely transfer individuals to hospitals, homes or other care settings.

Our aim is to ensure that the individual has a positive experience of their care pathway whilst supporting acute hospitals to avoid delays in transfer of care and avoid breaches.

We have robust clinical governance processes in place and have a zero-track record of serious incidents.

We take a least restrictive approach in the management of clinical risk where patients may present with risks to themselves or others.

All staff are trained to a minimum of Level 3 in the Positive Management of Violence and Aggression and have comprehensive understanding of a human rights approach to restrictive interventions and share a common goal of utilising physical intervention as a last resort.

We provide staff to the NHS and private sector to support teams providing care to patients in mental health crisis, who may have learning disabilities and/or Autism and require therapeutic interventions, additional support or enhanced observations.

This service can be provided to patients who may also be liable for detention under the Mental Health Act who are in custody, A&E and 136 Suites.

We accept referrals from a range of professionals including the police.